Bad news. Managers hate delivering it—and no wonder. It makes people feel terrible. And it’s too easy to make a mistake in tone that can infect the entire workplace with low morale.
Leaders face a special challenge when times are tough. How do you announce budget cuts, reduction in work hours, layoffs, pay decreases, or benefit reductions and still keep your employees motivated?
The answer is to deliver bad news in smarter ways. Here are some tips for doing just that.