15 49.0138 8.38624 1 1 17500 1 http://retailinginsight.com 300
       

Hopelessness

As a shop owner, perhaps more frequently than you care to admit, you may find yourself sitting in hopelessness. When your accountant hands over that upsetting P&L report; when there’s an unexpected slump in sales; when you make an oops buying mistake – that little voice starts whispering: Why on earth did you ever open...CONTINUE READING
Share:
Category:Take Five

Friendly to Engage

Hannah Alhalel greets every customer who enters Fire & Ice, her Glenview, Illinois, apparel and accessories boutique, with a smile. It’s just one of many steps the co-owner takes to develop a relationship built on trust and honesty, she says.   Customer Service Alhalel’s customers appreciate her ability to be honest with them, and that...CONTINUE READING
Share:
Category:Insight