15 49.0138 8.38624 1 1 17500 1 https://retailinginsight.com 300
       
Category / Insight

When Obsession is Good for You

Last spring, I gave my undergraduate students an unusual assignment. Their project for the semester: stop worrying about what you are supposed to do, and do something you want to do. My students—bright, motivated, talented people—were mystified. They are used to worrying a great deal about the many things they are supposed to be doing....CONTINUE READING
Share:
Category:Insight

Friendly to Engage

Hannah Alhalel greets every customer who enters Fire & Ice, her Glenview, Illinois, apparel and accessories boutique, with a smile. It’s just one of many steps the co-owner takes to develop a relationship built on trust and honesty, she says.   Customer Service Alhalel’s customers appreciate her ability to be honest with them, and that...CONTINUE READING
Share:
Category:Insight